ROLE SUMMARY
The Sales Executive is required to improve the company’s market position and achieve financial growth. Their responsibilities include discovering and pursuing new sales prospects, increasing sales, finding new clients, negotiating deals, and maintaining customer satisfaction. This entails building key customer relationships, identifying business opportunities, negotiating, and closing business deals as well as maintaining extensive knowledge of current market conditions. In addition, they must also manage existing clients and ensure that they remain satisfied and positive about the service provided.
QUALIFICATIONS
- Minimum: Senior Certificate or NQF level 4 equivalent
- Preferred: B-Degree in Sales / Marketing / Customer Relations
EXPERIENCE
- A minimum of 3 to 5 years work-related skill, knowledge, or experience.
- Car rental and industry experience.
RESPONSIBILITIES
- Prioritizing and scheduling of tasks / cold-calling / sales visits.
- Cold call within to ensure a pipeline of opportunities.
- Plan sales approaches or tactics that cater to the clients’ needs.
- Escalate identified limitations to the Line Manager.
- Take all necessary and approved measures to obtain set targets.
- Prospect for potential new clients.
- Prepare and deliver appropriate presentations on products and services to clients, when required.
- Arrange and participate in client debriefs.
- Gather feedback from clients or prospects and share with internal teams.
- Identify new business opportunities at clients.
- Provide a post-conversation analysis.
- Ensure that data is maintained on the Client Database – track and record activity on accounts.
- Submit weekly reports and ensure that the data is accurate.
- Ensure that data is accurately entered and managed.
- Forecast and meet sales targets.
- Communicate new deals that have been done.
- Report monthly on sales targets.
- Actively identify new business opportunities through cold calling, networking, and social media.
- Conduct market research to identify selling possibilities and evaluate client needs.
COMPETENCIES
- Making Decisions: Comfortable making quick decisions, prepared to make big decisions and take responsibility. Holds definite opinions on most issues and rarely changes their minds.
- Seizing Opportunities: Highly competitive, with a strong need to win. Good at identifying business opportunities, commercially minded and sales oriented.
- Pursuing Goals: Very ambitious and want to be successful. Achieves outstanding results, very persevering and will keep going no matter what.
- Articulating Information: Presentation oriented, good at explaining things and confident when meeting new people.
- Convincing People: Very persuasive, negotiates well and determined to make people listen to their views.
- Documenting Facts: Communicates well in writing, readily understands the logic behind an argument and will ensure that all the relevant facts are taken into consideration.
- Producing Output: Works at a fast pace, works well when busy and copes well with multi-tasking.
- Embracing Change: Enjoys new challenges and adapts readily to new situations. Positive about and copes well with change and uncertainty.
- Establishing Rapport: Very quickly establishes rapport with people. Likes making new friends and finds making friends easy. Attaches importance to and is effective in making a good first impression.
- Conveying Self Confidence: Self-confident and positive about themselves. Strong sense of own worth and feels in control of their future.
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